Name: Chapters NYC: The Power of Private Conversations
Start: 2025-11-18T17:30:00-05:00
End: 2025-11-18T20:30:00-05:00
Location: The Mercer

How AI is Ushering in a New Era of Customer Experiences

Campground Theatre 2
4:30pm

Melanie Marinelli, Sr. Director of Enterprise Sales, and Ian Steely, Sr. Solutions Engineer at Sprout Social, will share how our Salesforce integration leverages critical social data to fuel AI, creating a full customer 360 and enabling efficient, personalized care.

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On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

Chapter I

How AI is Ushering in a New Era of Customer Experiences

Campground Theatre 2
4:30pm

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Description. Doge smol tungg, extremely cuuuuuute puggorino boof boofers very good spot, long bois bork big ol pupper.

Chapter I

Speaker Name

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Company

@handle

On what date does the event take place?

The event is scheduled for Wednesday, May 31, 2024.

RSVPs Closed

November 18, 2025 at 5:30pm EST | Soho, New York

The Power of Private Conversations

The most important brand decisions don't happen on a stage – they happen in private.

Chapter I

Very brief intro headline

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The Final Countdown!

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What to expect headline max 6 words

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Borkf floofs much ruin diet I am bekom fat mlem woofer pats borking doggo. Doge smol tungg, extremely cuuuuuute puggorino boof boofers very good spot.

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Borkf floofs much ruin diet I am bekom fat mlem woofer pats borking doggo. Doge smol tungg, extremely cuuuuuute puggorino boof boofers very good spot.

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Borkf floofs much ruin diet I am bekom fat mlem woofer pats borking doggo. Doge smol tungg, extremely cuuuuuute puggorino boof boofers very good spot.

Agenda

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4:00 – 5:00 p.m. EST

Exclusive kickoff happy hour

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5:00 – 5:30 p.m. EST

A conversation with leading experts

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• Borkf floofs much mlem woofer pats borking doggo
• Borkf floofs much mlem woofer pats borking doggo
• Borkf floofs much mlem woofer pats borking doggo

5:30 – 7:30 p.m. EST

Dinner

Doge smol tungg, extremely cuuuuuute puggorino boof boofers very good spot.

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Meet your hosts

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Sponsors

Frequently asked questions

Who is this event for?

Chapters is built for senior marketers, social strategists, and brand leaders looking to turn social media into a strategic growth engine — not just a content channel.

What makes this different from other marketing events?

This isn’t a panel or a product pitch. It’s a curated dinner with your peers, guided by bold questions and sharper thinking — and designed to inspire more than just LinkedIn likes.

Is there a cost to attend?

There’s no cost to attend — just a seat at the table if you're ready to bring your point of view (and maybe your appetite).

What should I expect to take away?

Expect stories, frameworks, and fresh perspective — along with direct connections to leaders across marketing, data, and brand who are shaping the future of the industry.

For additional questions please email our team.

Contact organizer

This fall, a select group of industry leaders came together in a private penthouse at The Mercer Hotel for an evening designed to inspire. Over cocktails and conversation, we explore how social intelligence is redefining how brands connect, grow and lead, alongside peers who are shaping the next decade of marketing. Intimate, intentional and by invitation only.

This gathering is part of Chapters — Sprout Social's new global executive experience series.

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The Final Countdown!

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Private. Personal. Powerful.

A new way to experience leadership gatherings.

The setting

More than a venue, The Mercer is Soho's five-star icon of quiet sophistication. The private penthouse provided the perfect backdrop for real conversations.

The conversation

This fireside exchange brought marketing's most forward-thinking leaders together to explore how they're embedding social data and insight into every layer of decision-making.

The guest list

Not everyone was invited–and that was the the point. Designed for CMOs, VPs, and heads across social, brand, comms, and marketing shaping the most influential brands in the world.

The takeaway

Leaders left with actionable frameworks, new connections and clarity to lead their organization's social strategy and business forward.

Chapter I

The agenda

All times approximate, designed to allow the evening to flow naturally.

5:30 p.m. EST

Arrival and private reception

Welcome cocktails and appetizers in the penthouse suite.

6:15pm EST

Fireside in the living room

A living-room style discussion on unpacking what it takes to build a brand that moves at the speed of culture, and how to translate social insights into business velocity.

7:30pm EST

Closing and networking

Refined desserts, drinks, meaningful exchanges and a bespoke gift to close the evening.

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The experience

Understated. Elegant. Quietly iconic.

Set in a private penthouse with a menu curated by by James Beard Award-winner Alfred Portale, this evening was crafted with intention–every detail, from cocktails to canapés by Sartiano's, designed to elevate connection.

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